There are many different ways to book travel. You can book with a travel agent, you can book yourself directly with the airline or hotel, or you can book with an OTA. First off, let’s dig into what an OTA even is. Read More
Travelgems is an automated virtual concierge, acting as a facilitator to the traveler providing travel inspiration and booking to final daily trip execution. The algorithm filters a vast amount of information based on trusted experiences from locals crosschecked with each travelers DNA in order to offer a sophisticated concierge service at an affordable price. Read More
American Express announced that it has acquired Mezi, the startup behind a human-assisted shopping and travel agent chatbot. Read More
It’s been a long time coming for road warriors — artificial intelligence is finally infiltrating the travel industry, and it’s bringing a host of new conveniences and capabilities with it. From personalized recommendations and booking to digital concierge service, here’s how AI will help make traveling a little less hectic. Read More